Prolightstar Automotive Lighting and Accessories Online Store.We specialize in automotive lighting upgrades, halogen headlight bulbs, interior and exterior accessories light bulbs & more

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Automotive Halogen Headlight Bulbs Upgrade
Car Interior Mini Light Bulbs Upgrade
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SECURE ONLINE SHOPPING

We only accept US issued credit cards and verified US PayPal payment.
All orders are process securely using 128-bit SSL encryption.


We only ship within the USA
US Mainland, AK, HI, APO/FPO
Shipping Information


Home > Customer Service > Order Processing & Shipping Info.

Order Processing & Shipping Info.

Prolightstar.com Shipping Information (United States)
We only accept order and ship order within the the USA
and offer standard shipping only.

All shipping and handling charge including insurance and delivery confirmation
Shipping Method For U. S. Mainland: Standard Ground (U.S. Mainland)
  • *VIA USPS, UPS Ground, FedEx Ground, DHL Ground, Trucking Company
  • *Automatically selected by Prolightstar.com according to order size & shipping location.
  • Shipping Method For AK and HI: USPS/UPS Ground (AK, HI) *No over-size items
  • *VIA USPS or UPS Ground
  • *Automatically selected by Prolightstar.com according to order size & shipping location.
  • *No Over-Size Items or any item over 70lbs
  • Shipping Method For APO/FPO: USPS (APO/FPO) *No over-size items
  • Shipping to all US military and federal addresses at overseas locations APO/FPO VIA USPS Only
  • Shipping and handling included insurance, there is no Tracking # available for APO/FPO shipment
  • *No Over-Size Items or any item over 70lbs
  • Please choose the correct shipping method at check out according to your location. Thank You.

    Shipping & Order Processing:
    All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 2-3 business days of receiving your order, some item require additional time before ship out, depending on the size, weight, distance and location (Body kits, Hood, Fender, Special order etc.…) . No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by E-mail. If the delay is due to backorder, you will receive notice by phone or e-mail and be given the choice to remain on backorder, substitute to another item, or cancel your order. Signatures are require of all orders (there must be someone to sign for the package or you have to pick it up from the local USPS/UPS/FedEx/DHL stations.

    For any shipment that is refused, you will automatically be charged $5.00 or 10%, whichever is greater, to cover costs associated with processing your order and return. Shipping costs are not refundable.

    All orders in credit card/order process, packaging or waiting to be ship out will mark your order as "On-Hold" in the order status. You will receive a confirmation e-mail with detail information on the status of your order.

    Shipping Process Information:
    Most merchandise usually ships within 48 hours or the product availability time indicated in the product description. Some item require additional time before ship out, depending on the size, weight, distance and location. If the product you order is "Out of Stock". One of our customer service representatives will contact you by E-Mail or Phone, who will work with you to best resolve any issues.

    Delivery Time:
    Product Availability = Time for packaging and credit card process of the order, this time does not includes shipping time. The actual delivery time would be Order Process/Package time + Shipping time.

    Example:
    Product usually ships the next business day and is shipped via UPS ground and is in transit for 3-7 business days. The actual delivery time would be 4-8 business days.




    Prolightstar.com 2002-2010 All rights reserved
    DISCLAIMER: Some auto parts and lighting products we sale are for racing & off-road vehicle only. Please check with your local DMV or vehicle department for regulations and information, Prolightstar.com is not responsible for any legal issues regarding of any product you purchase here, make sure of your orders & legality of the product before making any purchases. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to refuse or cancel any order. Prolightstar.com is not responsible for any typographical, photographic or technical errors.
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